shipping and payment
Modes of transport
We ship to countries throughout the European Union

Parcel to Balíkovna
The postage fee is 90 CZK in case of advance payment, in case of payment on delivery the price increases by 30 CZK.
The ordered product is delivered via Czech Post and its Parcel to Balíkovna service
The goods will be delivered within 2 working days from the dispatch of the shipment, the customer chooses the post office where the package will be ready for collection.
At the moment of dispatch of the shipment, information including the parcel tracking number is delivered to you by e-mail. You collect the package using the code sent to you, which you will receive in an SMS message. It is therefore not necessary to present documents at the post office.
You can check where your package is in the Czech Post online system here.
The package will be kept at the post office for collection for 7 days, up to 15 days by arrangement.
Package to the address

Zásilkovna
The price for shipping within the Czech Republic is 70 CZK in case of advance payment, in case of cash on delivery the price increases by 30 CZK.
The price for shipping within the Slovak Republic is 5 EUR in case of advance payment, in case of cash on delivery the price increases by 1.30 EUR
We ship to other EU countries only after prior payment, price 6 EUR
Ordered products are delivered to the selected delivery point of the Zásilkovna network. Branches here: http://www.zasilkovna.cz/kde-nas-najede
The goods will be delivered within 2 working days at the latest. To Slovakia 2-4 working days
At the time of dispatch of the shipment, information about the shipment will be delivered to your email and you will be sent a shipment number. You can then check where your shipment is online here
After delivery to the delivery point, you will be informed by SMS and email about the possibility of pickup. You will be sent a password for pickup.
The shipment will be at the pick-up point for 7 calendar days
Card payments are not possible at pick-up points

Personal collection
Since we do not have a brick-and-mortar store, it is necessary to arrange a personal collection in advance by telephone agreement at
Tel: +420 732 729 868. The goods can be picked up at Kostelecká 69, Veleň-Praha východ.
When collecting the goods in person, it is only possible to pay for the goods in cash.
Please wait for an e-mail with a request to pick up the goods (It will be sent to you when the goods are ready for you).
Payment method
Cash on delivery
Cash on delivery, goods can only be paid for in cash.
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Dobírkou
Cash on delivery - the goods will be sent on delivery, the full amount will be collected from the customer by the delivery person or post office employee upon receipt.

By bank transfer
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By bank transfer - payment can be made by transfer from an account at any bank to the seller's account at (name of your banking institution).
The account number is 8637580002/2250. Use your order number as a variable symbol. As soon as the money is credited to our account, we will send the shipment. - For payments in EUR
account: 1740716068/3030
IBAN: CZ0830300000001740716068
BIC (swift kod): AIRACZPP
PayPal
- The fastest way to pay directly from your online banking.
- Direct click to banking, where a pre-filled payment order is already waiting. Payment will be made immediately, so we don't wait for anything and start preparing your order right away.
